Our knowledgeable and friendly staff are always on call to help if you have a problem with your system. Any problem, from a simple 'how do I?' question to total network failure will be rapidly resolved by an experienced member of our team.

At Pelstar we use specially developed software to monitor your support problems and to minimise the chance of them reoccurring.

We will be happy to send out a consultant to your site whenever it is necessary.

Our proactive support and preventative maintenance policies can often rectify minor issues before they become major problems.

Where appropriate we can offer on line support so that we can remotely diagnose and fix configuration problems etc.

At Pelstar we have a policy of continuing maintenance and we can upgrade your IT solution if necessary, from simple software updates to a full hardware revamp.

If you require support please contact Pelstar or fill out the e-mail form.